Shipping
Watchgooroo will ship your order within 48 business hours of order receipt. We usually ship same day if the order is received by 12PM EST.
Domestic Shipping:
We ship to the 50 US states, P.O. Box & APO/FPO Addresses.
We ship via USPS, UPS and FedEx via the following shipping methods:
-USPS First Class - Free
-UPS or FedEx Ground (For all orders with a value greater than $300.00) - Free
-UPS or FedEx 2-Day - $19.99
-UPS or FedEx Overnight - $29.99
International Shipping:
We ship via the eBay Global Shipping Program. The eBay Global shipping program will pre-charge you all the shipping and duties/customs fees.
under federal law We cannot under-declare or mark any items as gifts.
Returns
Purchases may be returned to us within 30 days of receipt in their original, brand new condition (unworn, unmodified, and un-sized) with all plastic protectors, tags, and original packaging intact for a refund or exchange. If an item is received in any other condition, meaning: Scratched, Broken, Opening the inside of the watch, removing links, or any signs of wear, we will refuse the return/exchange and return the product to the customer at the customers expense.
We recommend sending your return via a traceable service. If the original shipping on your order is free, we will deduct $6.95 from your refund to cover our initial shipping and handling expenses.
If a package is returned to us due to your refusal to accept it, the return postage will be deducted from your refund in addition to the $6.95 fee stated above. If the refusal is an international package, original postage, return postage, as well as any customs/duty related expenses will be deducted from your refund.
Payment
Immediate payment is required upon selecting "Buy It Now" or upon checking out through the cart.
We only accept payment via U.S. PayPal accounts. PayPal allows you to pay using a major credit card or direct transfer from your bank accounts.
We are legally required to collect sales tax in those states and localities where we maintain a physical presence (nexus). The applicable amount of sales tax charged to an order will be calculated based on the shipment destination's state and local sales tax laws.
Thank you for shopping with us on eBay!
Contact Us
At watchgooroo we are committed to providing our customers with the best possible on-line shopping experience.
This includes a commitment to excellent customer service, even after your order has been delivered.
Please feel free to submit any questions or inquiries regarding your order by sending us a message through the eBay messaging system.
Our customer service department will respond to eBay messages within 24 hours Monday through Thursday, 9 am until 5 pm EST & Friday 9 am until 1 pm EST.
Please contact us via the eBay message center containing the following order identifiers so we can service your request in a more efficient & timely manner:
- Subject
- eBay Item Number e.g.) 12 Digit Numerical Value - 123456789123
- Your eBay Buyer ID
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