Special Hamster Hideout Tunnel: The dimension of the climbing hamster ladder is around 17.3x 7.7x3.8 inch, perfectly for hamsters to hide, climb and sleep. The hamster tunnel ladder is ideal for connecting with the hamster huts, hamster platform or hamster house. Pls make sure whether your hamster cage is big enough for placing the ladder.<br>Create a Safe Hideaway for Your Pet: The hamster hide ladder is designed to satisfy hamster’s nature. Just place the hamster bridge into the hamster bedding and an artificial underground cave is set up to shelter. It help your hamsters to feel more comfortable and secure in the cage.<br>Pet-friendly Hamster Supplies: The whole hamster climbing toys adopts natural wood which is safe for your pets and every corner of the hamster hideouts is fully polished and smooth processed to prevent broken teeth and other potential hazard.<br>Easy to Install: Just follow the instruction step by step as the picture shown and you can finish the installation of the syrian hamster hideout quickly. Please do watch and match the joints during the installation to avoid any broken piece when you push too hard.<br>Available for Other Small Animal: The wooden hamster hideout are one of the ideal hamster toys for syrian hamsters, dwarf hamster, poborovski hamster, campbell’s hamster, winter white hamster, but also use as small animal tunnel, good to prove fun for other small animal like small guinea pigs, hedgehog button quails.

Returns, Refunds, and Replacements Products that are received faulty, damaged, or not as described are eligible for a return, refund, or replacement in accordance with the Australian Consumer Law (ACL). We are committed to ensuring all products meet the standards of quality and reliability expected by our customers. However, please note that we do not accept returns or provide refunds for change of mind. We encourage you to carefully consider your purchase to ensure it meets your needs and expectations.

Delivery Timeframe

Please note that we cannot guarantee the exact date of arrival, and the delivery timeframes (excluding weekends and public holidays) are as follows:

For customers in Victoria, approximately 7-10 working days; For customers in NSW, SA, ACT, and QLD, approximately 9-12 working days; For customers in WA, NT, and TAS, approximately 9-12 working days.