Q: Will the fibers look natural under direct sunlight or flash photography?

A: Yes. The keratin fibers share the same refractive index as human hair, meaning they scatter and reflect light identically. Under flash photography, the fibers do not produce the white reflective "halo" effect common with talc-based or synthetic concealers. The electrostatic bonding ensures fibers align with your natural hair direction rather than sitting on the scalp surface.

Q: How do I choose the right color shade?

A: Match to your root color, not your ends. If you're between shades, choose the lighter shade and blend with the darker — the fibers can be layered. For salt-and-pepper or greying hair, the Grey and Dark Brown shades blended at a 50:50 ratio produce the most natural transition. Unsure? Start with the shade closest to your natural color and adjust on reorder.

Q: Can I swim or exercise while wearing the fibers?

A: The fibers are sweat-resistant and will hold through moderate exercise and light rain. However, they are not waterproof — submersion in water (swimming, heavy downpour) will cause them to release. They are designed for daily reapplication; shampoo removes them completely so you start fresh each day.

Q: Will these fibers cause more hair loss or clog my follicles?

A: No. The keratin fibers are non-comedogenic (do not clog pores) and attach to existing hair shafts, not the scalp or follicles. They are dermatologist-tested and free from DHT-blocking claims — they provide a cosmetic solution without interfering with hair growth cycles or follicle health.

Q: How long does one 25g container last?

A: With daily use on moderate thinning areas (crown and hairline), one 25g container lasts approximately 30-45 days. The 10-piece bulk lot provides 10-15 months of daily application for a single user, or 3-4 months for a salon serving multiple clients weekly.

Q: Can I use styling products (gel, wax, spray) over the fibers?

A: Light-hold spray or mist is fine after fiber application. Avoid heavy gels, waxes, or oil-based products applied directly on top — these can disrupt the electrostatic bond. For best results, apply fibers last in your grooming routine, after any leave-in treatments have dried.

Q: Is the 10-piece lot returnable if the color doesn't match?

A: We recommend purchasing a single unit first to confirm your shade match before committing to the bulk lot. Color accuracy is critical — what appears correct on a screen may differ from your actual hair tone. Our support team can assist with shade matching using a photo reference if you're uncertain.