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description
Contact Center TrainingGain insights into contact center strategies and customer management techniques to enhance customer service and satisfaction. At the end of this workshop, participants should be able to understand: How to get management involved in training. Why peer training works. That manners are important with a contact center. How to build rapport with the callers. How to deal with difficult customers. SHRM PDCs: 8 Intended Audience: All
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Why choose thelockerguy wholesale?
Gain insights into contact center strategies and customer management techniques to enhance customer service and satisfaction.
At the end of this workshop, participants should be able to understand:
- How to get management involved in training.
- Why peer training works.
- That manners are important with a contact center.
- How to build rapport with the callers.
- How to deal with difficult customers.
SHRM PDCs: 8
Intended Audience: All
Contact Center Training
Item no
:
23381182783
US$ 149.50
Pay in 4 interest-free payments of $37.38 Learn more
Min. order:
1piece
Shipping Estimate
USA
- USA
- CAN
- USA
- CAN
Ships within 48 hours · Estimated delivery Jun 22 - Jun 27
US$40
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Shipping Notes
- Free Standard Shipping on $100+ Orders to the USA.
- Except Preorder products are shipped in 48 hours.
- Delivery to the USA:
- Standard Shipping : 3-10 business days
- If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
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