OrderWise AI is an intelligent customer support chatbot that automatically resolves order-related questions using real-time data from your Shopify store.OrderWise matches customers to their orders instantly — by email or login — so customers never have to search for an order number. The AI retrieves the exact order status, tracking info, delivery ETA, and refund eligibility, and responds in natural, helpful language.The app handles common support questions including order status, delivery estimates, refund eligibility, shipping carrier details, and tracking links. Complex issues are escalated to your inbox with full conversation context so your team has everything they need.OrderWise installs in under 2 minutes with no code changes or theme edits required. It works immediately on all live orders and is available around the clock.