Some people treat follow up like it’s punishment, when in fact it’s a key to building relationships that makes sales today and in the future. It also earns referrals and genuine customer loyalty; not merely “customer satisfaction.” This course provides key thoughts and strategies for using follow-up to build stronger relationships.

A 3-page, fill-in-the-blank handout and action plan (ideal for reviewing key takeaways and future study) is included. This Dave on Demand title is available as a 3-day rental, or for permanent purchase:

• 3-day Rental. Get 3 days of streaming access. You'll receive an email containing a link to stream your video rental, and a separate email with a link to download the handout/action plan.

• Buy. Own it forever. After purchase, you'll receive an email with a link to instantly download the video files and course handout. Save them to your computer and use them to train forever!