Learn how the Shingo Model can unleash latent potential in your people and processes to drive your culture toward organizational excellence. 

This two-day workshop begins by teaching students how to clearly define value through the eyes of your customers, continuing the discussion from the previous workshops about ideal behaviors, fundamental purpose, and behavioral benchmarks and deepening your understanding of the relationship between behaviors, systems and principles, and how they drive desirable outcomes.

• Seek Perfection
• Embrace Scientific Thinking
• Focus on Process
• Assure Quality at the Source
• Improve Flow & Pull

*Please note: The DISCOVER EXCELLENCE & SYSTEMS DESIGN workshops are prerequisites for all of the other Shingo Workshops. Once you have taken these two,  you can take Cultural Enablers, Continuous Improvement & Enterprise Alignment in any order, finishing with final workshop, Build Excellence. 

Virtual courses meet from 8:00 am to 5:00 pm Eastern Time unless otherwise noted. In Person classes meet from 8 AM to 5 PM in the host site's time zone.

We Have Huge News! For a limited time, individuals who register for a Shingo Workshop by GBMP get a complimentary 6-month membership in GBMP! Enjoy expert support for your organization's Lean journey and your personal Lean professional development through money-saving opportunities for beginning and sustaining your initiative & education. You'll save BIG on everything GBMP does - from Shingo Workshops The Northeast Lean Conference, free tuition for dozens of virtual Lean training classes and our Lean Learning Paths, terrific products to help you build your Lean Resource Center and unlimited access to award-winning video content on Leanflix.