Webster’s Dictionary defines “relationship” as: a connection, bond or tie; an alliance or union; an association, a partnership. Do these words define how you see your interactions with customers? If not, you are most likely a “transactional” seller. In this program we’ll discuss the differences between relationship and transactional selling as well as specific traits you should consistently demonstrate to become more effective at the former.

A 3-page, fill-in-the-blank handout and action plan (ideal for reviewing key takeaways and future study) is included. This Dave on Demand title is available as a 3-day rental, or for permanent purchase:

• 3-day Rental. Get 3 days of streaming access. You'll receive an email containing a link to stream your video rental, and a separate email with a link to download the handout/action plan.

• Buy. Own it forever. After purchase, you'll receive an email with a link to instantly download the video files and course handout. Save them to your computer and use them to train forever!