Learn how the Shingo Model can unleash latent potential in your people and processes to drive your culture toward organizational excellence. 

The second two-day workshop builds upon the knowledge and experience gained in the DISCOVER EXCELLENCE* workshop and focuses on the Systems and Tools diamonds in the Shingo Model. It begins by explaining that all work in an organization is the outcome of a system. Systems must be designed to create a specific end objective; otherwise, they evolve on their own. Systems drive the behavior of people, and variation in behavior leads to variation in results. Organizational excellence requires well-designed systems to drive ideal behaviors that are required to produce sustainable results.

In this workshop, you will:

• Discover three types of essential systems.
  
• Explore five required communication tools for each system.
  
• Learn how to create and use system maps.
  
• Understand system standard work and how it drives improvement.
  

*Please note: The DISCOVER EXCELLENCE workshop is a prerequisite for Systems Design and all of the other Shingo Workshops. Once you have taken these two,  you can take Cultural Enablers, Continuous Improvement & Enterprise Alignment in any order, finishing with final workshop, Build Excellence. 

Virtual courses meet from 8:00 am to 5:00 pm Eastern Time unless otherwise noted. In Person classes meet from 8 AM to 5 PM in the host site's time zone.

We Have Huge News! For a limited time, individuals who register for a Shingo Workshop by GBMP get a complimentary 6-month membership in GBMP! Enjoy expert support for your organization's Lean journey and your personal Lean professional development through money-saving opportunities for beginning and sustaining your initiative & education. You'll save BIG on everything GBMP does - from Shingo Workshops The Northeast Lean Conference, free tuition for dozens of virtual Lean training classes and our Lean Learning Paths, terrific products to help you build your Lean Resource Center and unlimited access to award-winning video content on Leanflix.